Job Description
Job Description
Job Description
Benefits:
- 401(k)
- Employee discounts
- Paid time off
About the Role: Join our dynamic team at David J Domenichini MD as a Medical Receptionist, where you will be the first point of contact for our valued patients. This exciting role combines administrative expertise with a passion for patient care in a welcoming environment.
About Us: David J Domenichini MD has been serving the Bloomfield, CT community for over a decade, providing exceptional healthcare services with a personal touch. Our patients love us for our commitment to quality care and our dedicated staff, who create a supportive and positive workplace culture.
Responsibilities: - Greet and check in patients with a friendly and professional demeanor.
- Manage phone calls, schedule appointments, and handle patient inquiries efficiently.
- Maintain accurate patient records and manage electronic health information systems.
- Assist with billing and insurance verification processes.
- Coordinate with medical staff to ensure smooth patient flow and communication.
- Handle administrative tasks such as filing, scanning, and managing office supplies.
- Ensure compliance with HIPAA regulations and maintain patient confidentiality.
- Provide exceptional customer service to enhance patient satisfaction and experience.
Requirements: - High school diploma or equivalent; additional certification in medical office administration is a plus.
- Proven experience in a medical office or healthcare setting preferred.
- Strong communication skills and a friendly, patient-focused attitude.
- Proficiency in electronic health record (EHR) systems and Microsoft Office.
- Ability to multitask and work effectively in a fast-paced environment.
- Excellent organizational skills and attention to detail.
- Knowledge of medical terminology and insurance processes is beneficial.
- Willingness to learn and adapt to new technologies and procedures.
The Candidate must be proficient in: - Communication: Clear, polite verbal and written skills are essential for greeting visitors, answering phone calls, and taking accurate messages.
Homebase - Customer Service: A welcoming, professional demeanor ensures guests feel valued and creates a strong first impression of the business.
- Multitasking: The ability to juggle phone calls, in-person inquiries, and administrative tasks simultaneously without losing composure.
- Organization: Strong time management and attention to detail help keep the front desk tidy, track schedules, and easily retrieve documents or messages.
- Technical Proficiency: Comfort with modern office tools, such as multi-line phone systems, booking software, email, and visitor management systems.
Including Insurance referrals , Prior Authorization submission.
Job Tags
Work at office